Refunds and cancellation

You may withdraw from a purchase within 14 days of buying it, without giving a reason. Write to support@applyra.eu from the address on your account, or use any clear statement that you are withdrawing.

Because Applyra is digital content delivered immediately, you are asked to confirm at checkout that you want access straight away and that you accept losing the withdrawal right once the content has been supplied. In practice this means the right applies to the part you have not used yet.

• Credits you have not spent — refunded in full within the 14-day window.
• Credits you have already spent — an AI action that has run has been delivered, so that part is not refunded.
• Free beta credits — nothing was paid, so nothing is refundable.

Refunds go back to the original payment method within 14 days of us accepting the request.

You can cancel at any time from Settings. Cancelling stops future payments. You keep Pro features and the credits already granted until the end of the period you have paid for, and we do not pro-rate part-months beyond the 14-day withdrawal right.

If you were charged twice, charged after cancelling, or a paid feature did not work, contact us at support@applyra.eu. Genuine billing errors are refunded in full regardless of the 14-day window, and we answer within 5 working days.

Deleting your account removes your content immediately and is not itself a refund request. If you want a refund as well, tell us before you delete, so we can identify the payment.